01What Wharfa provides

Wharfa publishes reference data about charges in ANZ container logistics: current values, historical values, the rules that govern how they're applied, and alerts when they change. The free tiers of the site may be used by anyone; paid tiers and the API are provided under subscription.

02Data accuracy and your decisions

We work hard to keep every value current and verified against its source document, and we publish our verification status alongside every figure. But Wharfa is a reference service, not commercial, financial or legal advice. Published schedules can change faster than any pipeline can read them; negotiated terms between you and your providers always override published defaults; and responsibility for commercial decisions made using the data stays with you. Where a value matters to a decision, check the linked source document. That's why it's there.

03Subscriptions and billing

Paid plans bill monthly or yearly in advance and renew automatically until cancelled. You can cancel any time and keep access until the end of the paid period. If we materially reduce what your plan includes, you're entitled to a pro-rata refund of the remainder. Prices may change with 30 days' notice; changes never apply retroactively to time you've already paid for.

04Using the data and the Index

Subscribers may use Wharfa data inside their own business: quotes, rate cards, reconciliations, disputes, internal systems. What you may not do is republish the dataset, resell access to it, or use it to build a competing reference service. The Wharfa Landside Index is free to cite in any publication, submission or report with attribution to "Wharfa"; the underlying component data remains subject to these terms. API usage is additionally governed by the API Licence Terms.

05Intellectual property

The published schedules we read belong to their publishers. The compilation (the structured dataset, its history, verification records, the Index methodology, and this site) belongs to Wharfa. Your own exports and derived work products belong to you.

06Acceptable use

Don't scrape the site at abusive volumes (the API exists precisely so you don't have to), don't attempt to access other customers' data, and don't misrepresent Wharfa data as carrying a guarantee it doesn't make. We may suspend accounts that put the service or its users at risk, and will always say why.

07Your account

Keep your sign-in details and API keys to yourself. Anything done through your account or with your key is treated as done by you, so tell us promptly at [email protected] if either is lost or used without your permission and we'll revoke and reissue. Where your plan covers a team, the account holder is responsible for the people they invite. Give us accurate account details and keep them current, because that's where your alerts and invoices go.

08Availability

We aim to keep the site and API up continuously and we publish our own lateness on the status page rather than hiding it. What we don't do is promise a percentage. The service is provided as-is: we make no warranty that it will be uninterrupted, error-free, or that any particular value will be current at the moment you read it, and we may take it down for maintenance. Where we can give notice of planned downtime, we will. If we ever commit to a measured availability figure, it will appear in these terms with the measurement behind it, and not before.

09Liability

To the extent the law allows, Wharfa's liability for any claim arising from the service is capped at the amount you've paid us in the twelve months before the claim. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

10Events outside our control

Neither of us is liable for failing to perform because of something genuinely outside our control: outages at the infrastructure providers we depend on, network or power failure, natural disaster, industrial action, or government action. If such an event stops us delivering the service for an extended period, either of us may end the subscription and we'll refund the unused portion. This clause never excuses a failure to pay.

11Ending the arrangement

You can cancel any time and keep access until the end of the period you've paid for. We can end or suspend an account for material breach of these terms, or for non-payment, and except where the breach is serious enough to require acting immediately we'll give you notice and a chance to fix it first. We'll always say why. On the way out you can export the data you've saved, and we'll keep your export available for 30 days before deleting your account data, other than billing records we're required to retain. Clauses that are meant to outlast the arrangement, including intellectual property, liability and confidentiality, survive it.

12Privacy

We collect what we need to run the service: your account details, your saved lanes and alert scopes, and usage logs. We don't sell personal information, we run no advertising or analytics, and we don't tell publishers who is watching their schedules. Alert emails exist to serve you, not to profile you. The full account of what we hold and how to get at it is in our privacy policy.

13Changes to these terms

These terms will change as the service does. For minor changes we'll post the revised version here with a new effective date. For any change that materially reduces what you get or increases what you owe, we'll email account holders at least 30 days ahead, and if you'd rather not accept it you can cancel before it takes effect and we'll refund the unused portion of your term. Continuing to use the service after a change takes effect means you accept it. We don't apply changes retroactively.

14General

If any part of these terms turns out to be unenforceable, the rest still stands. Not enforcing something straight away doesn't mean we've given up the right to enforce it later. You may not transfer your rights under these terms without our consent; we may transfer ours to a successor of the business, and if that happens the independence page changes first. Notices to you go to the email on your account; notices to us go to [email protected]. These terms, together with the privacy policy and any plan-specific terms you've agreed, are the entire arrangement between us and replace anything said beforehand.

15Governing law

These terms are governed by the laws of Victoria, Australia, and disputes belong to the courts of Victoria.

Version 1.0. Effective 20 July 2026.